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How to cancel JD.com arrival notification

2025-12-25 13:33:26 science and technology

How to cancel JD.com arrival notification

Recently, how to cancel JD.com’s arrival notification has become one of the hot topics that users pay attention to. Many users want to cancel unnecessary arrival reminders after shopping to avoid information interference. This article will introduce in detail how to cancel JD.com arrival notification and provide relevant data and analysis.

1. The role of JD.com’s arrival notification

How to cancel JD.com arrival notification

JD.com arrival notification is a service provided by the JD.com platform to facilitate users to track order status. When the goods are shipped, delivered or arrive at the designated location, the system will notify users through SMS, APP push or in-site messages. However, some users may be bothered by frequent reminders and need to know how to cancel this feature.

notification typenotification channelDefault state
Shipping noticeSMS, APP pushturn on
Shipping noticeSMS, site messageturn on
Arrival notificationAPP push, SMSturn on

2. Steps to cancel JD.com arrival notification

The following are the specific steps to cancel JD.com arrival notification:

1.Cancel via JD.com APP

Open the JD.com APP, enter the "My" page, and click the "Settings" option. Find "Message Notification Settings" in the settings menu, select "Order Notification", and turn off the "Arrival Reminder" option.

2.Cancel via SMS

If you want to cancel SMS notifications, you can find the "Message Receiving Settings" in the "Account Settings" of the JD.com APP and turn off the "SMS Notifications" option. Some users may need to contact JD customer service to cancel manually.

3.Cancel via computer

Log in to JD.com's official website, enter the "Account Settings" page, find "Message Subscription Management" and uncheck the "Arrival Notification" option.

Operation modeApplicable scenariosCancel effect
APP close notificationdaily useTurn off all push notifications
SMS CancelCancel SMS reminder onlyKeep APP push
Computer settingsBatch managementTurn off all channel notifications

3. User FAQs

1.Will canceling the notification affect the order status update?

Canceling the arrival notification will not affect the normal delivery of orders, and users can still check the order status on the JD.com APP or official website.

2.How do I reopen a notification after canceling it?

Follow the above steps to re-check or turn on the relevant options to restore the notification function.

3.What should I do if some orders cannot be notified of cancellation?

It may be caused by system delay or special status of the order. It is recommended to contact JD customer service for processing.

4. Recent user feedback data

Based on user feedback in the past 10 days, the following are the main opinions on JD.com’s arrival notification:

feedback typeProportionTypical comments
Notifications too frequent45%“It’s annoying to receive multiple text messages every day”
Cancellation operation is complicated30%“It took me a long time to find the close option”
Notification delay15%“I only received notification when the product arrived”
Other questions10%"There are still text messages after cancellation"

5. Summary

The cancellation methods of JD.com arrival notifications vary depending on user needs. Through the steps provided in this article, users can flexibly manage notification settings and avoid information interference. If you encounter problems, it is recommended to contact JD customer service in time to solve them.

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