Title: Why can’t I use 4G? ——Full analysis of recent network hot spots and solutions
Recently, many users have reported that 4G networks have problems such as connection difficulties and slow speeds, and related topics have sparked heated discussions on social media and forums. This article combines popular discussions across the Internet in the past 10 days to sort out the causes, geographical distribution and solutions to help users quickly restore normal use of the network.
1. Hot search data on 4G network issues in the past 10 days
| Hot search keywords | peak search volume | Main discussion platform |
|---|---|---|
| Poor 4G signal | 258,000 times | Weibo, Douyin |
| My phone suddenly doesn’t have 4G | 183,000 times | Baidu Tieba, Zhihu |
| 4G network speed slows down | 156,000 times | WeChat community, Xiaohongshu |
2. Statistics on areas with high frequency of problems
| province | Complaint proportion | major carriers |
|---|---|---|
| Guangdong Province | 32% | China Mobile, China Unicom |
| Jiangsu Province | 18% | Telecommunications, mobile |
| Zhejiang Province | 15% | China Unicom, Telecom |
3. Three main reasons for 4G network failures
1.Impact of 5G base station construction: Netizens in many places reported that operators temporarily shut down some 4G base stations during the 5G upgrade process, resulting in weakened signal coverage.
2.SIM card aging: SIM cards that have not been replaced for more than 3 years may have poor contacts, especially in coastal areas with high humidity. User feedback is concentrated.
3.APN setting error: After system updates or operator adjustments, about 27% of cases are related to APN (access point) configuration failure.
4. Comparison table of solutions by scenario
| Problem phenomenon | Self-check steps | ultimate solution |
|---|---|---|
| Signal is full but unable to access the Internet | ① Turn flight mode on and off once ② Check the phone balance | Reset network settings (path: Settings-System-Reset) |
| Frequent switching between 3G/4G | ① Compare surrounding mobile phones with the same operator ② Check whether the mobile phone case blocks the antenna | Contact the operator to activate the VoLTE function |
| Download speed below 1Mbps | ① Speed measurement at different time periods ② Replacement application test | Call the operator and ask to refresh the background data |
5. Summary of the latest responses from operators
China Mobile: It has launched a nationwide 4G network optimization project and promised to complete adjustments in key areas within 7 working days.
China Unicom: Launched the "4G+5G Collaboration Solution". Users can obtain exclusive optimized configurations by texting "KT4G" to 10010.
China Telecom: Acknowledging the existence of network congestion in some provinces and cities, it is recommended that users use high-traffic applications during off-peak hours and provides free traffic compensation at night.
6. Effective tips tested by users
•Metal phone case users: After removing the protective case, the network speed increased by 47% on average (measured data from Kuan Community)
•Dual SIM users: Switch the data card to SIM card slot 1, and the signal stability is improved by 35%.
•MIUI/EMUI system: Turning off "Enable DSDS Optimization" in "Developer Options" can solve some compatibility issues
At present, relevant issues have attracted the attention of the Ministry of Industry and Information Technology, and it is recommended that users who continue to be unable to solve the problem should file complaints through the 12300 hotline. As 5G construction continues to advance, 4G network stability issues are expected to be fundamentally improved within 2-3 months.
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